The small print

Rental conditions

Smoking and parties are not allowed in the apartment. It is also not permitted to allow non-tenants into the apartment. Pets are not allowed. The main guest is at least 23 years old.

Injury

If damage is caused to the property or home by the tenant, the landlord will hold the tenant liable for this. This also applies to any damage to the common areas, any fines imposed due to illegal activities, other rentals or services ordered during the stay, loss of keys. Furthermore, all keys have been left on the kitchen table and the doors of the house have been properly closed. The tenant has not been evicted from the accommodation by the owner (or representative of the owner) or the police.

The landlord assumes that the tenant has travel or liability insurance for this.

Cancellation policy

The parties agree to the following cancellation conditions:

  • For cancellations made more than 60 days before arrival, the entire amount paid will be refunded minus a 5% cancellation fee or € 50.00 (whichever is greater) if the landlord succeeds in finding another tenant.
  • For cancellations or changes that result in a shorter stay, made between 30 and 60 days before arrival, the entire prepaid amount will be refunded minus 10% cancellation costs or € 100.00 (the greater of the two) if the landlord succeeds in finding another landlord.
  • Cancellations or changes that result in a shorter stay, which are made within 30 days before arrival, will forfeit the right to a full refund of the rental amount.
  • Cancellation or earlier departure does not entitle you to a refund of the rent.
  • No compensation will be paid in the event of 'force majeure' (something that cannot be foreseen or is beyond the landlord's control).
  • Check with your cancellation insurance to see which conditions you must meet to receive a refund from your insurance in the event of cancellation.

Terms and Conditions
The rental takes place legally under the following general terms and conditions:

  1. The tenant declares that he will personally occupy the rented property, that he will occupy it with due diligence and that he will maintain it properly. Repairs required as a result of damage caused by negligence or poor use of the rented property will be borne by the tenant. The tenant also ensures that he does not cause any nuisance to the neighborhood. 
  2. The rented property is rented furnished and is equipped with kitchen utensils and equipment, crockery, glasses, duvets, pillows, bed linen, towels, etc. In the event of extreme pollution, the landlord or his representative is entitled to charge an amount for the tenant upon departure. additional cleaning of the rented property, as well as an amount for the value of objects, furniture or materials that are broken, contaminated, destroyed or damaged and those objects that have been used during the rental differently than for which they were intended, the price of cleaning soiled duvets, compensation for any form of damage to window coverings, walls, ceilings, carpets, rugs, windows, beds, etc.
  3. The tenant indicates that he is insured against the Legal Liability associated with rent (fire and water damage). If the tenant is not insured, he or she is liable for the costs of the damage and the interest on these costs. The landlord is obliged to insure the rented property and the tenant is obliged to warn the landlord within 24 hours in the event of damage to the building and the outbuildings or associated buildings.
  4. The tenant may not refuse the landlord access to the rented property if the landlord or his representative so requests.

Maximum occupancy

The maximum number of guests is limited to four (4) persons over 3 years old + 1 child up to 2 years old. A surcharge of €15 applies for each person per night above two people.

Included

The rental rate includes: clean bed linen, towel set, beach towel (April-October), private parking (only applies to the Center apartment in Calle Alderete), WiFi, water, electricity and use of all equipment and items available in the apartment .

False reservations

Reservations made under false pretenses will result in your payments, deposits or rental amount being withheld, and the party will not be granted access to the property.

Parking

At the Centrum apartment in Calle Alderete, private parking is provided for a maximum of 1 small to medium sized (European size) vehicle. NB! The parking space is not suitable for large cars! If in doubt, please contact the landlord. The vehicle may only be parked in parking lot number 6. The costs of any damage to the vehicle and/or garage for this purpose are entirely borne by the vehicle owner or renter. 

Travel and cancellation insurance

We recommend that all our guests purchase travel and cancellation insurance for their holiday. Cancellation insurance must usually be taken out within 7 days after booking. Travel insurance is usually available until shortly before departure.

Liability

The homeowners are not responsible for accidents, injuries or illnesses that occur during a stay in or around the home. The homeowners are also not responsible for the loss of personal belongings or valuables. By accepting this reservation it has been agreed that all guests or other invitees expressly acknowledge the risk of damage resulting from the use of the property.

Resolutive conditions

In the event of failure to pay rent and/or other costs or in the event of failure to comply with any of the conditions of the rental agreement and 8 days after an unsuccessful reminder, the landlord may terminate the rental agreement with immediate effect.

 

Privacy declaration

La Tierra Sur is responsible for the processing of personal data as shown in this privacy statement.

Personal data that we process

La Tierra Sur processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data we process:

  • First and last name
  • Sex
  • Date of birth
  • Birthplace
  • Address data
  • phone number
  • E-mail address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Bank account number if applicable

For what purpose and on what basis do we process personal data?

La Tierra Sur processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure
  • To be able to call or email you if this is necessary to provide our services
  • To deliver goods and services to you
  • La Tierra Sur also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

How long we keep personal data

La Tierra Sur does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Sharing personal data with third parties

La Tierra Sur shares your personal data with third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. La Tierra Sur remains responsible for these processing operations. In addition, La Tierra Sur provides your personal data to other third parties. We only do this with your express permission. It is therefore necessary to register all persons staying with the Spanish government. To do this, we follow the required steps that entail registration for your stay. A valid proof of identity is required.

Cookies, or similar techniques, that we use

La Tierra Sur only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

On your first visit to our website, we already informed you about these cookies and asked your permission to place them.

You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

For an explanation, see: https://veiliginternetten.nl/themes/situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

View, adjust or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

If you would like to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to info@latierrasur.com.

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. La Tierra Sur will respond to your request as quickly as possible, but in any case within four weeks.

La Tierra Sur would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

La Tierra Sur takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

Requests and comments

If you feel that your data is not properly secured or there are indications of misuse, or if you would like to view or change your data, please contact us or via info@latierrasur.com

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